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Solution
AI Tools for Third-Party Dispatch Companies
Each dispatcher on your team can manage more carrier clients when AI handles load scoring, broker vetting, and document tracking. More capacity per person — without the quality drop that comes from rushing the analysis.
2×
Carrier capacity per dispatcher
Shared
Broker intelligence across the team
Isolated
Per-client data — no cross-contamination
Two Problems AI Dispatch Solves for Dispatch Companies
Capacity. A good dispatcher can manage 5–8 carrier clients with consistent quality. Beyond that, load quality drops because there isn't enough time to analyze every opportunity properly. AI handles the per-load analysis — scoring, broker vetting, rate floor calculation — so the dispatcher focuses on carrier relationships and exception handling. The same person can manage 12–15 clients at the same quality level.
Consistency. In a team with 5 dispatchers, load quality varies by experience level. A senior dispatcher knows which brokers pay slowly; a junior one doesn't. DispatchOS AI standardizes broker risk data and rate methodology across the whole team — the same broker intelligence, the same floor calculation logic, whether it's the most experienced or newest dispatcher.
Dispatch Company Features
Multi-Client Management
Each carrier client has an isolated account. A dispatcher manages their assigned clients without seeing other clients' data.
Team Broker Intelligence
Broker risk data is shared across the team. One bad broker experience updates the risk score for everyone.
Standardized Rate Floors
Rate floor methodology is consistent across dispatchers. Junior and senior dispatchers use the same calculation.
Per-Client Reporting
Average net RPM, load volume, and broker performance reportable per client. Proof of value for retention.
Document Compliance
BOL and POD tracked per load per client. Team-wide compliance visibility — nothing slipping through per client.
Scale Plan Pricing
Custom pricing for dispatch companies managing multiple carrier clients. Contact us for Scale plan details.
How does client data isolation work?
Each carrier client is a separate account within DispatchOS AI. A dispatcher managing Client A and Client B sees each client's loads, documents, and broker history separately. Client A's broker blacklist doesn't affect Client B's available brokers. The team shares broker risk intelligence, but load records and business data are fully isolated per client.
Can I set different rate floor structures per carrier client?
Yes. Each carrier client has their own cost profile — fuel rate, driver pay structure, equipment type, overhead. The AI calculates the rate floor from that client's actual numbers, not a shared average. A client with higher fuel costs gets a higher floor; one with lower driver pay gets a different margin calculation.
What does Scale plan pricing look like for dispatch companies?
Scale plan pricing is customized based on the number of dispatcher seats and carrier clients under management. Contact us at
[email protected] for Scale plan pricing. Beta participants get priority access to Scale plan pricing and features.
Closed Beta
More Carriers, Same Team Size
Apply for closed beta access. Dispatch companies managing 5+ carrier clients get priority placement.
Apply for Beta Access →